Privacy policy.

Who we are

We are Beenacle Technologies Private Limited ("Beenacle", "we", "us"), a WordPress studio incorporated in India and operating worldwide. This policy describes what personal information we collect when you visit beenacle.com or engage us for work, why we collect it, and what we do with it.

If you have questions about anything below, write to [email protected].

What we collect

We collect personal information only when you give it to us, and only as much as we need:

• Brief submissions. Name, email, company or project, project type, budget, and the message you write. Submitted through the contact form or by email.
• Project work. Once you become a client, additional information needed to do the work: hosting credentials, access to your existing site, brand assets, content drafts. We treat this as confidential.
• Site analytics. Aggregate visitor data via Google Analytics 4 (pages viewed, approximate location, device and browser type) and Microsoft Clarity, which records anonymised session activity such as clicks and scrolling so we can see where the site confuses people. Form fields and anything you type are masked and never captured. We do not link either to your name.
• Cookies. Strictly necessary cookies for the site to function, plus analytics cookies set by Google Analytics 4 and Microsoft Clarity.

How we use it

We use the information you give us to:

• Reply to your inquiry and discuss whether we're a fit for your project.
• Deliver the work you've engaged us for.
• Understand which parts of the site are useful, and improve them.
• Meet our legal and accounting obligations.

We do not sell or rent your personal information to anyone, ever. We do not use it for advertising or remarketing.

Who we share it with

A small list of trusted service providers that help us run the studio:

• Hosting: Kinsta (US, EU regions), for the site you're reading.
• Email: Google Workspace, for the conversation that follows your brief.
• Analytics: Google Analytics 4 (no advertising signals; GA4 does not store IP addresses) and Microsoft Clarity (session analytics, with input masking on).
• Project management: Notion, for active client work.

Each operates under its own privacy policy and complies with applicable data-protection law. We share only what each one needs.

How long we keep it

Brief submissions are retained for two years from the last contact, then deleted. Active client records are retained for the duration of the engagement and seven years afterwards (to meet accounting requirements).

Your rights

Depending on where you live, you may have the right to access, correct, port, or request deletion of your personal information. To exercise any of these, email [email protected] from the address you contacted us with. We respond within 30 days.

If you're in the EU/UK and unhappy with our response, you can lodge a complaint with your local data-protection authority.

California residents have additional rights under the CCPA (right to know, delete, and opt out of sale). We don't sell personal information to anyone, full stop. Indian residents may also exercise rights under the Digital Personal Data Protection Act, 2023.

Cookies

This site uses two kinds of cookies:

• Strictly necessary. For the site to function. These cannot be disabled.
• Analytics. Set by Google Analytics 4 and Microsoft Clarity, so we can see which pages are useful and where visitors get stuck. They carry no advertising signals and do not identify you.

Analytics cookies currently load by default. You can opt out at any time using Google's opt-out browser add-on, Microsoft's Clarity opt-out, or by blocking cookies in your browser. The site works identically either way.

Changes to this policy

If we materially change how we handle personal information, we'll update this page and update the "Last updated" date at the top. For clients on active engagements, we'll also email you.